Matching the with right therapist is vital. Fortunately for me, the first one I went to, through something similar to an EAP said that he didn't have the tools required for my case and referred me to a fantastic therapist. And for my kid, I interviewed a half dozen therapists before finding the one I knew was the right fit.

Unfortunately, it's all out of pocket in Canada and just as pricey, unless you have some golden balloon company provided benefits.